Return and Refund Policy

We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help!

✅ Return Eligibility

We accept returns within 30 days of delivery under the following conditions:

• The item is unused, unwashed, and in its original packaging.

• You have proof of purchase (order number or receipt).

• Certain items (e.g., personal care products) may be non-returnable for hygiene reasons unless defective.

❌ Non-Returnable Items

• Gift cards

• Final sale items

• Used or damaged items (not caused by shipping or manufacturing defects)

📩 How to Request a Return

Please email service@mibeststore.com with:

• Your order number

• The reason for return

• Photos if the item is damaged or defective

We will provide you with return instructions and a return shipping address.

Note: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

💰 Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

🔄 Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please email us at service@mibeststore.com.