FAQ
Have a question? Check out some of our most commonly asked questions below. If you still need help, feel free to reach out to us at service@mibeststore.com.
🛍️ Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can use that link to check your delivery status anytime.
Q: Can I change or cancel my order?
A: If your order hasn’t been processed yet, we’ll do our best to make changes. Please email us at service@mibeststore.com as soon as possible.
💳 Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, and other major payment providers.
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and Shopify’s secure payment gateway to protect your information.
🔄 Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused and unopened items. Please contact us before sending anything back.
Q: How do I request a return or exchange?
A: Email service@mibeststore.com with your order number and reason for return. We'll guide you through the process.
Q: When will I receive my refund?
A: Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
📦 Product Questions
Q: Do your products come with a warranty?
A: Yes! Most of our products come with a limited warranty. Please refer to the product page for specific details.
Q: I received a damaged or incorrect item — what should I do?
A: We're so sorry! Please contact us at service@mibeststore.com with a photo and your order number so we can fix it quickly.
Still have questions?
👉 Email us at service@mibeststore.com — we’re happy to help!